When it comes to after-sales-service, rest assured that we at, Quality Engineers are just a phone call away. Our technical staff will provide instant solution to your queries and provide any other assistance you may require. Providing ‘Quality’ maintenance and prompt after-sales-service is an essential, not an option, for us.
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Customer delight is a core value at “Quality Engineers”. We literally have this value painted on our walls. So how we developed a culture that places an emphasis on customer delight? Here are five principles we live by.1) Timely Delieveries2) We Listen To Our Customers..... And Act On Feed Back3) ...But give them what they need (not always what they want)
Henry Ford said it best when he claimed, "If I had asked people what they wanted, they would have said faster horses." It''s crucial to get real customer feedback on their needs and wants, but when it comes to building products we need to use our own vantage point to build something that''s both realistic and useful.
4) We Give Customers Things That Exceed Then What They Expect.5) We Make Our Customers A Referral Point of Contact